Frequently Asked Questions

What size storage unit do I need?

Determining the right size space depends on the items you plan to store. Our website features a helpful size guide with examples of commonly stored items to help you choose the appropriate size. Additionally, our staff is available to provide personalized recommendations based on your specific needs.

Can I access my storage unit at any time?

Our self storage facility offers controlled access to your rental. We understand that flexibility is essential, and our secure premises are equipped with cutting-edge technology to ensure you can access your belongings at any time during our access hours, which vary depending on the location and are available 7 days a week.

What security measures are in place to protect my stored items?

Our facility prioritizes the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, OpenTech access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.

Can I change the size of my storage unit if my needs change over time?

Yes! With month-to-month leases, you can upgrade your accommodations at any time. Contact us today to develop a solution tailored to your needs.

How do I rent a storage unit with Britelock Storage?

You can rent or reserve space online through our website, over the phone, or in person at one of our locations. Our team is happy to assist you with selecting the right fit for your needs.

What documents do I need to rent a storage unit?

A valid government-issued photo ID (driver’s license, passport, or state ID) is required to rent a unit. Proof of an existing homeowner’s or renter’s insurance policy. (If you do not have one, you will automatically be enrolled into the SafeLease minimum Coverage Plan for $12/Month – $2,000 worth of coverage in the event of a loss).